Frequently Asked Questions
What materials do you sell?
Beads, findings, charms & pendants, sterling silver components, threads, wires, cords, tools and DIY jewellery-making kits.
Do you offer wholesale pricing?
Yes — many items have wholesale/bulk pricing. Contact us for bulk enquiries.
How long does delivery take?
Usually 3–7 business days after dispatch. See our Shipping Policy.
What is your return policy?
Report eligible return, replacement or exchange requests within 2 days of delivery. Keep a continuous unboxing video for wrong, damaged, missing or short-item claims. See our Return, Replacement & Refund Policy.
Which payment methods do you accept?
Available UPI, card and net-banking options are shown on the secure PhonePe payment page.